Cultural Intelligence Insights

Real-world lessons from practitioners who've navigated global expansion. No theory fluff -- just what actually works.

Featured Cross-Cultural Negotiation

Salary Negotiation Scripts for 12 Cultures: What to Say (and Never Say) in Compensation Discussions

Salary negotiation is one of the most culturally sensitive conversations in business. What works in New York can end a relationship in Tokyo. Here are adapted negotiation scripts for 12 different cult...

VC
Dr. Valentina Cisneros-Aguayo
Latin American Cultural Intelligence Director
11 min read
Salary Negotiation Scripts for 12 Cultures: What to Say (and Never Say) in Compensation Discussions
Cross-Cultural Negotiation
How to Handle Gift Refusals Gracefully Across Cultures
Cross-Cultural Negotiation
Cross-Cultural Negotiation Aug 10, 2024

How to Handle Gift Refusals Gracefully Across Cultures

In some cultures, refusing a gift is polite the first time (China). In others, it's deeply offensive (Middle East). Knowing how to give, rec...

Spain's Evolving Business Schedule: The Death of the Siesta
Cross-Cultural Partnerships
Cross-Cultural Partnerships Aug 03, 2024

Spain's Evolving Business Schedule: The Death of the Siesta

Spain is abandoning the traditional 2-hour lunch break, but only in some regions and industries. Understanding which Spanish partners still ...

The Art of Small Talk in 10 Business Cultures
Cross-Cultural Negotiation
Cross-Cultural Negotiation Jul 31, 2024

The Art of Small Talk in 10 Business Cultures

Americans talk about the weather. Chinese professionals ask about your family. Finnish colleagues are comfortable with silence. Mastering cu...

Why American Enthusiasm Confuses International Partners
Cross-Cultural Negotiation
Cross-Cultural Negotiation Jul 28, 2024

Why American Enthusiasm Confuses International Partners

American business optimism and enthusiasm, 'This is amazing!' 'We're so excited!', is often interpreted as insincere or superficial by inter...