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Cultural Briefing
🇩🇴
Dominican Republic
Sales negotiation
$250,000 pipeline
Prepared by GoKulturely · gokulturely.com
May 01, 2026
Slide 2 of 6 · At a Glance
🇩🇴 Dominican Republic at a Glance
Region
Americas
Capital
Santo Domingo
Language
Spanish
Currency
DOP
Power Distance vs. USA
ESTIMATED
Dominican Republic: 75
USA: 40
Dominican Republic is markedly more hierarchical than the US. Always address the senior person first.
All Hofstede scores are Hispanic-Caribbean cluster estimates anchored to the official Puerto Rico dataset. Dominican Republic is NOT in the official Hofstede Insights dataset. Use as directional only and flag in deck output.
Deals in Dominican Republic typically take 30–60% longer than the US average. Plan multiple touchpoints before close.
GoKulturely Cultural Intelligence · gokulturely.com
Slide 3 of 6 · What Costs You The Deal
The 3 Moves That Lose Deals
Specific to Dominican Republic · Sales negotiation
Mistake 1
Hedging with vague timelines and soft language.
Why it fails
Dominican Republic expects clarity. Vague close moves get read as a lack of conviction or readiness.
→ Do this instead
State the ask, the deadline, and the next step in one sentence. Then stop talking.
Mistake 2
Talking past the senior person to the subject-matter expert.
Why it fails
Hierarchical; respect for titles and seniority. Skipping rank breaks the room.
→ Do this instead
Open and close with the most senior person. Ask experts to brief them, not you.
Mistake 3
Opening with discount math before the room agrees on the problem.
Why it fails
Patient; trust through personal connection. Leading with price erases your premium.
→ Do this instead
Anchor on the cost of the status quo. Bring price up only after they describe the gap in their own words.
GoKulturely Cultural Intelligence · gokulturely.com
Slide 4 of 6 · Communication
Communication Style
Direct ←———→ Indirect
Dominican Republic
USA
DirectIndirect
How they speak
Warm, expressive, relationship-driven
Hierarchy and titles
Hierarchical; respect for titles and seniority
Meeting norms
Time flexible; relationship important; warm greetings
Email tone — get it right
Wrong tone
Dear esteemed [Name], I trust this finds you well. I would be most grateful if at your earliest convenience you might consider whether you could possibly let me know any thoughts.
Right tone
Hi [Name] — quick check: are we aligned on the proposal? Happy to jump on a call this week if useful.
GoKulturely Cultural Intelligence · gokulturely.com
Slide 5 of 6 · Trust
Trust-Building Timeline
Patient; trust through personal connection
First contact
Meeting 1
Relationship
Decision
Close
What signals trust
- Showing up in person at least once before the deal closes.
- Remembering personal context (family, past meetings, holidays) without being asked.
- Speaking measured, accurate words. Local audiences detect overpromising.
What destroys trust
- Switching contacts mid-deal without a warm introduction.
- Promising executive sponsorship that does not show up.
Gift-giving: Welcome; quality items
Face-saving: Mind Haiti relationship sensitivities; respect Catholic norms
Face-saving: Mind Haiti relationship sensitivities; respect Catholic norms
GoKulturely Cultural Intelligence · gokulturely.com
Slide 6 of 6 · Next Steps
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