Correction
Intermediate
10 minutes
Cross-Cultural Email Correction
Identify and correct cultural mistakes in business emails
Skills Practiced
Written communication
Cultural awareness
Business etiquette
Scenario: Japan Business Email
First email to a potential Japanese business partnerOriginal Email (With Mistakes)
Subject: Meeting Request
Hi Tanaka,
I'll be in Tokyo next week and want to meet with you. We can discuss the partnership deal I mentioned on the phone. Tuesday at 2pm works for me - just confirm.
Let me know ASAP as my schedule is tight.
Thanks,
John
Identified Problems:
Corrected Email
Scoring Criteria
formal greeting
10 pts
self introduction
15 pts
respectful tone
20 pts
multiple time options
15 pts
proper closing
10 pts
company context
15 pts
offer flexibility
15 pts
Scenario: Germany Business Email
Following up on a proposal sent to a German companyOriginal Email (With Mistakes)
Subject: Checking in!
Hey Klaus,
Just wanted to touch base on the proposal I sent last week. Hope you had a chance to look at it!
We're super excited about the opportunity to work together. I know you'll love what we can do for your business.
Let me know your thoughts when you get a sec!
Cheers,
Sarah
Identified Problems:
Corrected Email
Scoring Criteria
formal greeting
15 pts
specific reference
15 pts
factual tone
20 pts
technical details
20 pts
no pressure
10 pts
proper closing
10 pts
offer documentation
10 pts
Scenario: Brazil Business Email
Initial outreach to a potential Brazilian distributorOriginal Email (With Mistakes)
Subject: Distribution Opportunity
Dear Sir/Madam,
We are seeking a distributor in Brazil for our product line. Please find attached our product catalog and pricing structure.
If interested, please complete the attached application form and return within 10 business days.
Regards,
Sales Team
Identified Problems:
Corrected Email
Scoring Criteria
warm greeting
15 pts
personal connection
20 pts
relationship focus
20 pts
flexibility
15 pts
multiple contact options
10 pts
enthusiasm
10 pts
individual signature
10 pts
Scenario: India Business Email
Responding to a price negotiation from an Indian clientOriginal Email (With Mistakes)
Subject: RE: Pricing
Hi,
Thanks for your interest but our pricing is fixed. The quote we sent is our standard rate and we cannot offer discounts.
Let me know if you want to proceed.
Best,
Mike
Identified Problems:
Corrected Email
Scoring Criteria
respectful address
15 pts
appreciation expressed
15 pts
alternatives offered
20 pts
relationship emphasis
20 pts
flexibility shown
15 pts
warm closing
15 pts
Scenario: United Arab Emirates Business Email
Scheduling a business meeting during RamadanOriginal Email (With Mistakes)
Subject: Meeting Request
Hi Ahmed,
I'll be in Dubai March 15-20. Can we meet for lunch to discuss the contract?
Tuesday at noon works for me.
Thanks,
David
Identified Problems:
Corrected Email
Scoring Criteria
cultural awareness
25 pts
ramadan acknowledgment
20 pts
flexible timing
15 pts
respectful address
15 pts
hospitality
15 pts
proper closing
10 pts
Scenario: South Korea Business Email
Initial email to a senior Korean executiveOriginal Email (With Mistakes)
Subject: Partnership
Hi,
I got your contact from LinkedIn. We have a great product I think would work for your company.
Can we schedule a call?
John
Identified Problems:
Corrected Email
Scoring Criteria
proper title usage
20 pts
company credentials
15 pts
research shown
15 pts
humility expressed
15 pts
hierarchy respect
15 pts
formal tone
10 pts
full signature
10 pts
Scenario: France Business Email
Proposing a business partnership to a French companyOriginal Email (With Mistakes)
Subject: Business Opportunity
Hey Pierre,
Got a great opportunity for you. We're expanding into Europe and need a local partner fast.
Check out our website and get back to me. We can make a lot of money together!
Later,
Steve
Identified Problems:
Corrected Email
Scoring Criteria
french greeting
15 pts
intellectual appeal
20 pts
quality focus
15 pts
personal meeting offer
15 pts
strategic framing
15 pts
formal closing
10 pts
no rush
10 pts
Scenario: Mexico Business Email
Following up after meeting at a trade showOriginal Email (With Mistakes)
Subject: Follow-up from Trade Show
Hello,
We met at the trade show last week. Here are the materials I promised.
Let me know if you have questions.
Regards
Identified Problems:
Corrected Email
Scoring Criteria
personal warmth
20 pts
spanish elements
15 pts
specific reference
15 pts
relationship focus
15 pts
personal touch
15 pts
visit offer
10 pts
whatsapp included
10 pts