Correction Intermediate 10 minutes

Cross-Cultural Email Correction

Identify and correct cultural mistakes in business emails

Skills Practiced
Written communication Cultural awareness Business etiquette

Scenario: Japan Business Email

First email to a potential Japanese business partner
1 of 8
Original Email (With Mistakes)
Subject: Meeting Request Hi Tanaka, I'll be in Tokyo next week and want to meet with you. We can discuss the partnership deal I mentioned on the phone. Tuesday at 2pm works for me - just confirm. Let me know ASAP as my schedule is tight. Thanks, John
Identified Problems:
Corrected Email
Scoring Criteria
formal greeting 10 pts
self introduction 15 pts
respectful tone 20 pts
multiple time options 15 pts
proper closing 10 pts
company context 15 pts
offer flexibility 15 pts

Scenario: Germany Business Email

Following up on a proposal sent to a German company
2 of 8
Original Email (With Mistakes)
Subject: Checking in! Hey Klaus, Just wanted to touch base on the proposal I sent last week. Hope you had a chance to look at it! We're super excited about the opportunity to work together. I know you'll love what we can do for your business. Let me know your thoughts when you get a sec! Cheers, Sarah
Identified Problems:
Corrected Email
Scoring Criteria
formal greeting 15 pts
specific reference 15 pts
factual tone 20 pts
technical details 20 pts
no pressure 10 pts
proper closing 10 pts
offer documentation 10 pts

Scenario: Brazil Business Email

Initial outreach to a potential Brazilian distributor
3 of 8
Original Email (With Mistakes)
Subject: Distribution Opportunity Dear Sir/Madam, We are seeking a distributor in Brazil for our product line. Please find attached our product catalog and pricing structure. If interested, please complete the attached application form and return within 10 business days. Regards, Sales Team
Identified Problems:
Corrected Email
Scoring Criteria
warm greeting 15 pts
personal connection 20 pts
relationship focus 20 pts
flexibility 15 pts
multiple contact options 10 pts
enthusiasm 10 pts
individual signature 10 pts

Scenario: India Business Email

Responding to a price negotiation from an Indian client
4 of 8
Original Email (With Mistakes)
Subject: RE: Pricing Hi, Thanks for your interest but our pricing is fixed. The quote we sent is our standard rate and we cannot offer discounts. Let me know if you want to proceed. Best, Mike
Identified Problems:
Corrected Email
Scoring Criteria
respectful address 15 pts
appreciation expressed 15 pts
alternatives offered 20 pts
relationship emphasis 20 pts
flexibility shown 15 pts
warm closing 15 pts

Scenario: United Arab Emirates Business Email

Scheduling a business meeting during Ramadan
5 of 8
Original Email (With Mistakes)
Subject: Meeting Request Hi Ahmed, I'll be in Dubai March 15-20. Can we meet for lunch to discuss the contract? Tuesday at noon works for me. Thanks, David
Identified Problems:
Corrected Email
Scoring Criteria
cultural awareness 25 pts
ramadan acknowledgment 20 pts
flexible timing 15 pts
respectful address 15 pts
hospitality 15 pts
proper closing 10 pts

Scenario: South Korea Business Email

Initial email to a senior Korean executive
6 of 8
Original Email (With Mistakes)
Subject: Partnership Hi, I got your contact from LinkedIn. We have a great product I think would work for your company. Can we schedule a call? John
Identified Problems:
Corrected Email
Scoring Criteria
proper title usage 20 pts
company credentials 15 pts
research shown 15 pts
humility expressed 15 pts
hierarchy respect 15 pts
formal tone 10 pts
full signature 10 pts

Scenario: France Business Email

Proposing a business partnership to a French company
7 of 8
Original Email (With Mistakes)
Subject: Business Opportunity Hey Pierre, Got a great opportunity for you. We're expanding into Europe and need a local partner fast. Check out our website and get back to me. We can make a lot of money together! Later, Steve
Identified Problems:
Corrected Email
Scoring Criteria
french greeting 15 pts
intellectual appeal 20 pts
quality focus 15 pts
personal meeting offer 15 pts
strategic framing 15 pts
formal closing 10 pts
no rush 10 pts

Scenario: Mexico Business Email

Following up after meeting at a trade show
8 of 8
Original Email (With Mistakes)
Subject: Follow-up from Trade Show Hello, We met at the trade show last week. Here are the materials I promised. Let me know if you have questions. Regards
Identified Problems:
Corrected Email
Scoring Criteria
personal warmth 20 pts
spanish elements 15 pts
specific reference 15 pts
relationship focus 15 pts
personal touch 15 pts
visit offer 10 pts
whatsapp included 10 pts